privacy policy

Effective Date: 27/11/2024

Introduction
At HandyKoala, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and interact with us. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information
We may collect the following personal information when you use our website or services:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Service preferences or inquiries

Non-Personal Information
We also collect non-personal information automatically, such as:

  • Browser type and version
  • IP address
  • Pages viewed and time spent on our site

2. How We Use Your Information

We use the information collected for:

  • Providing and managing services.
  • Communicating with you about appointments, updates, and promotional offers.
  • Improving our website and user experience.
  • Processing payments securely.
  • Ensuring compliance with legal requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors).
  • Law enforcement or government agencies if required by law.
  • Entities involved in a merger, sale, or acquisition of our business.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand your preferences, analyze traffic, and improve our services. You can disable cookies in your browser settings, but this may affect the functionality of our site.

5. Data Security

We implement advanced security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no online platform is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your data (subject to legal requirements).
  • Opt-out of marketing communications.

To exercise these rights, contact us at support@handykoala.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

HandyKoala
Email: support@handykoala.com
Phone: 720-588-4449

Your trust is important to us, and we are committed to protecting your privacy.