Effective Date: 27/11/2024

Welcome to HandyKoala! By accessing or using our website and services, you agree to the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to any part of these terms, you must not use our services.

1. Scope of Services

HandyKoala provides various home improvement and handyman services. The specific details of the services will be outlined during booking.

• Service availability may vary based on location.
• HandyKoala reserves the right to decline any service request that falls outside our scope of expertise.

2. Booking and Payment

• Booking: Customers can book services via our website, phone, or other approved channels. All bookings are subject to availability.
• Payment: Payments are due upon completion of the service unless otherwise agreed. Accepted payment methods will be communicated during the booking process.
• Cancellations: Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee.

3. Customer Responsibilities

To ensure a smooth service experience, customers are required to:

• Provide accurate information when booking services.
• Ensure safe and accessible working conditions for our team.
• Notify us of any specific requirements or hazards related to the service location.

4. Service Guarantee

HandyKoala strives to deliver high-quality services and ensures customer satisfaction. If you are not satisfied with a completed service, please contact us within 48 hours, and we will address your concerns promptly.

5. Limitations of Liability

While we take every precaution to ensure the quality and safety of our services:

• HandyKoala is not liable for damages caused by pre-existing conditions at the service location.
• Our liability for any claim arising from our services will not exceed the total amount paid for the service in question.
• HandyKoala is not responsible for indirect, incidental, or consequential damages.

6. Prohibited Uses

When using our website or services, you agree not to:

• Misuse the platform for fraudulent or unlawful purposes.
• Interfere with the operation of our website or services.
• Use our brand name, logo, or content without prior written permission.

7. Intellectual Property

All content, logos, and materials on the HandyKoala website are the property of HandyKoala and are protected by intellectual property laws. You may not use, reproduce, or distribute this content without our explicit consent.

8. Third-Party Services

HandyKoala may use third-party service providers for specific tasks (e.g., payment processing). We are not responsible for the practices or policies of these third-party entities.

9. Changes to Terms and Conditions

HandyKoala reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

10. Governing Law

These terms and conditions are governed by the laws of the state in which HandyKoala operates. Any disputes arising from these terms or our services will be resolved in the courts of [Insert State].

Contact Us

If you have any questions or concerns regarding these terms, please contact us at:

HandyKoala
Email: support@handykoala.com
Phone: 720-588-4449

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing HandyKoala!